A Customer Advisory Board dinner is a client engagement experience that turns a day of feedback into lasting relationships. It opens with a morning keynote from Chris Schembra and closes with an evening customer gratitude dinner, where your clients and your team answer guided questions about the people they're grateful for. Customers leave feeling seen by your company, not sold to.
Who it's for
Customer Advisory Boards
Companies that gather their top customers once or twice a year and want the relationships to outlast the agenda.
Client engagement teams
Sales, account and partnership leaders who want a client dinner people will talk about for years.
Sponsors and partners
Companies sponsoring an experience for a client's team as a gift that builds goodwill.
How it works, step by step
- 1
Morning keynote
Chris Schembra opens the day with a keynote on gratitude and human connection, setting the tone for honest conversation between your team and your customers.
- 2
The advisory sessions
Your team runs the working sessions of the day. Customers arrive at them already more open, because the keynote gave everyone permission to be human first.
- 3
Arrival at dinner
In the evening, customers and hosts gather for dinner. No name tags, no last names, no sales talk.
- 4
The guided gratitude questions
Chris facilitates the gratitude questions around the table, so customers and your people hear each other's stories, not each other's pitches.
- 5
Closing
The night ends with a challenge to thank someone who matters. Customers leave feeling seen by your company, not sold to.
In-person vs virtual
In-person
The full day: keynote in the morning, your advisory sessions, and a gratitude dinner at night.
In-person experiences →Virtual
For global customer groups, a 90-minute Virtual Gratitude Experience brings the same questions to breakout rooms.
Virtual Gratitude Experience →The finale of Executive Sparring
Where six months of sparring ends up
Executive Sparring, Chris's six-month coaching program, closes with a Customer Advisory Board: a morning keynote and a Gratitude Dinner that night with the customers who matter most.
See Executive Sparring →Results and client examples
“A completely new way with our customers, prospects, and Googlers, but more importantly - a way for them all to connect with one another!”
“Every single one has been absolutely transformational. It's been one of the best things we've ever done for our business.”
“Chris is a fiercely committed person to what he believes in, the Power of Gratitude. He is a person who brings the good out in others and his positive energy is contagious!”
Pricing and how to book
Each Customer Advisory Board is quoted based on your group size, city and format. Tell us about your customers and your dates, and we'll set up a short call.
Contact us to book →Frequently asked questions
- What is a Customer Advisory Board dinner?
- It's a client engagement experience that pairs a morning keynote with an evening customer gratitude dinner, so your advisory board leaves with deeper relationships, not just feedback notes.
- What happens at the morning keynote?
- Chris Schembra speaks on gratitude and human connection, setting the tone for open, honest conversation for the rest of the day.
- What happens at the evening dinner?
- Customers and your team share a meal while Chris facilitates guided gratitude questions. There are no name tags, no last names and no sales talk.
- How many customers can attend?
- We shape the format around your group. Tell us how many customers and hosts you expect and we'll design the room around them.
- How does this connect to Executive Sparring?
- The Customer Advisory Board is the finale of Executive Sparring, Chris's six-month coaching program. It can also be booked on its own.
- How much does it cost and how do I book?
- Each experience is quoted based on group size, city and format. Send a note through the contact page and we'll set up a call.